Above The Call Of Duty

Rory J. Koopmans, B. Admin., Ward A, Edmonton Public School Trustee Candidate, Londonderry Mall Public Library Terminal #XII, Edmonton, Alberta

August XVIth, MMX

Hon. David G. Hancock, QC, MLA, Minister of Education, Progressive Conservative, Edmonton-Whitemud

Dear David:

As I take a little late lunch here in the mall from campaigning, I noticed what an unbelievable Science Fiction section the Londonderry EPL has. Frankly, its quite staggering & huge not just in size, but in scope. The attendants and a couple of folks here on the study computers tell me how great the library staff are in getting folks specialty titles ordered in. They are so good they will even call bookstores (both used & new) II help find customers a title if they do not have it in stock & the customer is willing to travel to pay for the item. Which they quite often are. This gentleman named Laurence needed an out of date Star Trek novel to complete the last of a five part book series. Londonderry EPL staff got him a copy at the Whyte Avenue Wee Book Inn. He was thrilled & gushed about the service. He travelled there by bus and only had to pay $4.00 for a $31.00 book. Now I must say that is stellar service.

Help Keep Your Library Clean,

Rory

Source: Www.Epl.Ca.

Note: Library staff are also great at helping folks find the item(s) they might need through inter branch sharing.