Alarmed At Assinine Attitudes At Telus

Rory J. Koopmans, B. Admin.
Ward A, Edmonton Public School Trustee Candidate
Woodcroft (Westmount) Public Library Terminal #IV
Edmonton, Alberta

September XXXth, MMX

Hon. David G. Hancock, QC, MLA
Minister of Education,
Progressive Conservative, Edmonton-Whitemud

Dear David:

To me it doesn't seem logical David. I am sitting here waiting to head over II a meeting with a north side City Council candidate & this young man from Grade VI is working on his Social Studies report with his mother. The computer terminals are all full & so they are using the older, manual White Pages in a paper format to look up addresses for a couple of folks who were giving the boy source material.

I asked the woman what her frustration was. She said that she & her son are upset there are no postal codes in the back of the paper copies here at Woodcroft Westmount EPL Branch. I told her I agreed & that IV less computer literate persons that this was a complete abomination. Of course I am going II step aside from my terminal in about XII (12) minutes to allow this mother & son to get complete address information for their sources at Www.WhitePages.Ca. Its annoying II be yet again inconvenienced, but nonetheless I am willing to do so II help a student learn. Telus should bring back the postal codes. Its called service!

Aggravated,

Rory

Source: Www.Epl.Ca.